Rules and Guidelines

• Violations and penalty policy

  We aim for enjoyable gameplay for everyone and enforce strict rules. Here are the key points regarding violations and penalties.Featured

• Code of conduct and content policy

  To maintain a positive atmosphere in our community, we request everyone to adhere to our code of conduct and content policy.Featured

• The rules

  The following rules apply to all games published by HODL Games.Featured

• Promotions and compensation policy

  Did you purchase diamonds or anything else within 24 hours of a promotion offer? Then you can still take advantage of the offers.Some readers

• Support policy

  We are here to assist you. This policy explains how you can get in touch with us and what you can expect from our support.Some readers

• Bug policy

  If you notice any bugs within a game, we kindly request you to report them to HODL Games Support.Few readers

• Refund policy

  All transactions involving the acquisition of virtual currency and virtual goods are considered final and non-refundable, unless explicitly specified otherwise at our discretion.Few readers

• How do I report suspected cheating?

  If you suspect someone is cheating or behaving inappropriately in any way, we encourage you to report it. Here's how:Few readers

• No moderation for external chats

  We want to emphasize some important points regarding the moderation of external (group) chats that are not directly related to HODL Games.Few readers

• Contributing to a positive atmosphere

  In this article, we explain how you can contribute to a positive atmosphere and why it is important to follow the code of conduct and content policy.Few readers

• Communication on our platforms

  On the HODL Games platforms, you have the opportunity to send messages to other users through our messaging system.Few readers

• Social media comment policy

  We would like our social media pages to remain a friendly and respectful environment. Here is our comment policy.Few readers

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Account and Registration

• My account is locked

  Your account can be locked due to suspicious activities, such as frequent login attempts from different IP addresses and devices.Few readers

• I suspect that I've been hacked

  It's unfortunate to hear that you think your account has been hacked. Here are steps you can follow.Few readers

• Troubles with logging in or signing up

  If you're experiencing issues with logging in or signing up, follow these simple steps.Few readers

• Delete account

  You have the option to delete your account yourself through the Settings on any HODL Games platform.Few readers

• My account is banned or restricted

  We ban or restrict accounts temporarily or permanently if they violate the rules or code of conduct.Few readers

• Your account

  When creating an account on a HODL Games platform, you agree to the guidelines and terms of the respective platform. HODL Games is a publisher specializing in in-house developed text-based games. While some games are completely free to play, others provide a complimentary trial period of up to 50 hours of gameplay. To enjoy unrestricted access to the full gaming experience for specific titles, the purchase of HODL Games+ is necessary.Few readers

• Name Policy

  Explore our comprehensive naming policy, including guidelines for usernames, across all HODL Games platformsFew readers

Tips and Additional Information

• Safety tips

  Your safety and enjoyment are our top priorities. Here are some important guidelines to ensure a safe gaming experience.Featured

• Optional purchases

  Do you want to make faster progress in your favorite games or add some extra sparkle to your gameplay?Some readers

• Feedback and suggestions

  Thank you for your interest in improving our games!Few readers

• A.I. warning

  HODL Games utilizes artificial intelligence (AI) in its games and services to enhance the user experience.Few readers

• Blocking players

  Sometimes, you may prefer not to have any (further) interaction with certain players.Few readers

• Explanation of waiting list

  We understand that you're curious about our waiting list procedure for HODL Games.Few readers

• Watch out for scammers

  Here are some tips to protect yourself from scammers.Few readers

• I am offended and/or threatened

  If you experience offensive or threatening behavior on our HODL Games platforms, please use the report button to report it.Few readers

• System requirements

  We want you to have the ultimate gaming experience, so quickly check if your device is fully ready for action.Few readers